Privacy Policy

Effective date: 1 September 2025

Company: Service4Education Ltd

Registered Address: Aizlewood Business Centre, Sheffield S3 8GG

Contact Email: enquiries@service4education.co.uk

1. Introduction

Service4Education Ltd (referred to as “we”, “our”, or “us”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us, including when you enquire about or book services under our brands WonderDome and Animal Club.

We act as a Data Controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We may collect the following personal information when you make an enquiry, booking, or communicate with us:

Full name
Email address
Phone number (if provided)
Organisation or school name (if applicable)
Event details and preferences
Any other information you voluntarily provide

We may also collect technical data such as your IP address, browser type, and device information if you use our websites.

3. How We Use Your Data

  • a. To respond to your enquiries and manage your bookings
    Legal basis: Contract or Legitimate Interest
  • b. To send you promotional updates and offers by email
    Only if you have explicitly opted in. Legal basis: Consent
  • c. To manage and improve our services and websites
    Legal basis: Legitimate Interest
  • d. To comply with legal obligations
    Including accounting and record-keeping. Legal basis: Legal Obligation

4. Marketing Communications

We will only send you marketing emails if you have given us your clear consent. You can withdraw your consent at any time by:
– Clicking the unsubscribe link in our emails
– Contacting us directly at enquiries@service4education.co.uk

We do not share your data with third parties for marketing purposes.

5. How We Store and Protect Your Data

We store your data securely and take appropriate technical and organisational measures to prevent unauthorised access, disclosure, or loss.

Your data is stored within the UK or EEA. If we ever need to transfer it outside the UK/EEA, we will ensure suitable safeguards are in place.

6. How Long We Keep Your Data

We only retain your data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

Marketing consent is reviewed periodically, and you may opt out at any time.

7. Your Rights

Under UK GDPR, you have the following rights:

  • Right to access your data
  • Right to rectify inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent at any time
  • Right to lodge a complaint with the Information Commissioner’s Office (ICO)

For any requests, please contact us at enquiries@service4education.co.uk.

8. Cookies

Our websites may use cookies to enhance user experience and improve site performance. For more information, please refer to our Cookie Policy (if applicable).

9. Third-Party Links

Our websites or emails may contain links to external websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Data Protection Contact
Service4Education Ltd
Aizlewood Business Centre, Sheffield S3 8GG
Email: enquiries@service4education.co.uk